Meet The Team

We are a close-knit team with collective experience spanning decades.

The Team is headed up by our Managing Director, Ruth. With a background in sales and marketing and then training in high end cleaning, she set up the company in 2018. Working alongside the operations Manager, Arran, and their senior team, they have the support of a great network of staff.

We value all our staff, paying the national living wage, offering more than standard holiday, having regular staff events and meeting everyone monthly in the offices. All staff are DBS checked, fully insured, and attend regular training days. Each month staff meet up for updates and training on new systems and processes. You will always see the team in their uniform and with their ID card displayed. When cleaning commercially this helps distinguish us from your staff especially if you have customers around.

Integrity

Flawless Cleaning holds the core value of integrity in the highest regard. We firmly believe that this quality is the foundation of building strong and long-lasting relationships with our clients.

Collaboration

At Flawless Cleaning we place great value on collaboration as it forms the foundation of our success. We believe that by fostering a culture of teamwork and cooperation, we can deliver exceptional cleaning services to our clients.

Sustainability

At Flawless Cleaning, we prioritise sustainability as our final value that guides our operations. We believe in making a positive impact on both the environment and our community.

This is a selection of our Flawless Team

Ruth Chapling

Chief Executive Officer

Ruth is the company director. Her background is in Sales & Marketing. She moved with her family to Norfolk in 2018 and soon after launched the business.

Arran Chapling

Chief Operations Officer

Arran previously worked in the healthcare sector. He is now a fully qualified carpet, upholstery, hard floor and oven technician.

Aaron

Administrative
Services Manager

Aaron has studied at the UEA and has subsequently taken up the role of Supervisor.

Jordan

Evening Supervisor

Jordan was born in Scotland. He has several years commercial cleaning experience and now works on the evening commercial team.

Yulia

Team Leader

Yulia started with us after moving over from Ukraine. She works on the commercial team.

Josh

Team Leader

Josh enjoys spending quality time with his children Coming from a background working with food he has now embarked on a new venture at Flawless.

Julie

Office Manager

Julie joined the team in July becoming a vital part of our office based team.

Connor

Connor loves festivals and is a really great guy to have on the team. He's always happy to put his hand to anything.

Louise

Louise has many years experience cleaning. When she isn't out with the early morning team she can be found cleaning her own house or the local school.

Lyudmila

Lyudmila moved from Ukraine with her family and between looking after her 3 children. She works with our day team cleaning for clients in the city.

Tina

You don’t get more experienced than Tina. After 25 years she certainly knows how to do a good job.

Brydie

Brydie helps with our holiday lets making sure guests have the best experience possible

Dena

Dena spends her time working with Liana where they take care of various clients within the city.

Liana

Liana spends her time working with Dena where they take care of various clients within the city.

Beth

Beth joined our team in October. She is an international student from Spain, currently studying at UEA.

Irfan

Irfan consistently demonstrates remarkable dedication, giving his all to every task. As part of our early morning team his daily schedule of 5am starts is valued by everyone

Yasmin

Yasmin initially joined us for our summer End of Tenancy cleans and transitioned into a permanent role with us. Yasmin is also a student at UEA.

James

James joined our team in December he always gives 100%

Dale

Dale joined the team in February, he does an amazing job helping out the early morning team.

George

George joined the team in March he loves writing songs

Hanna

Hanna joined the team in February working for our weekend team

Ben

Ben joined the team in April. In his free time he enjoys cycling and photography.

Bibi

Bibi joined the team in May forming a key part of our evening and weekend team.

Gab

Gab joined the team in May. He currently studies at the UEA.

Jimmy

Jimmy joined our morning team in June.

Tracy

Tracy joined our evening team in May. She's originally from Scotland and loves horses.

Viktoriia

Viktoriia joined the team in April, she loves baking.

Olha

Olha joined our evening team in July, in her free time she loves doing photography and listening to classical music.

Anna

Anna joined our early morning team, she loves martial arts and spending time with her dogs.

Andrew

Andrew joined our East Norfolk Team in his free time he enjoys watching football and working out.

Georgina

Georgina joined our East Norfolk Team, in her free time she enjoys singing and working out at the gym.

Iona

Iona joined the team the same time as Olha, in the past she used to work on cruise ships and in her free time she loves doing yoga.

Priscilla Bacon Lodge Hospice Logo Priscilla Bacon Lodge Hospice Bronze Membership Logo

Every year Flawless Cleaning nominates a charity to raise £1000 for by organising local fundraising and sponsored events.

This year we are raising money for; The Priscilla Bacon Hospice Charity. The Priscilla Bacon Hospice Charity is committed to enhancing the experience of patients and their loved ones by supplementing the core services funded and delivered by the NHS at Priscilla Bacon Lodge. For more information about The Priscilla Bacon Hospice Charity, visit their website here: www.priscillabaconhospice.org.uk.

If you would like to help us reach our goal, you can donate at our JustGiving page.

Transistorfederation of master cleaners logo buy local norfolk logo clean smart trained technician logo norfolk chambers of commerce member logo living wage employer logo SMAS logo DBS logo ssip supplier logo Good Business Charter Accredited logo