We are a close-knit team with collective experience spanning decades.
The Team is headed up by our Managing Director, Ruth. With a background in sales and marketing and then training in high end cleaning, she set up the company in 2018. Working alongside the operations Manager, Arran, and their senior team, they have the support of a great network of staff.
We value all our staff, paying the national living wage, offering more than standard holiday, having regular staff events and meeting everyone monthly in the offices. All staff are DBS checked, fully insured, and attend regular training days. Each month staff meet up for updates and training on new systems and processes. You will always see the team in their uniform and with their ID card displayed. When cleaning commercially this helps distinguish us from your staff especially if you have customers around.
Integrity
Flawless Cleaning holds the core value of integrity in the highest regard. We firmly believe that this quality is the foundation of building strong and long-lasting relationships with our clients.
Collaboration
At Flawless Cleaning we place great value on collaboration as it forms the foundation of our success. We believe that by fostering a culture of teamwork and cooperation, we can deliver exceptional cleaning services to our clients.
Sustainability
At Flawless Cleaning, we prioritise sustainability as our final value that guides our operations. We believe in making a positive impact on both the environment and our community.
This is a selection of our Flawless Team
Ruth Chapling
Chief Executive Officer
Ruth is the company director. Her background is in Sales & Marketing. She moved with her family to Norfolk in 2018 and soon after launched the business.
Arran Chapling
Chief Operations Officer
Arran previously worked in the healthcare sector. He is now a fully qualified carpet, upholstery, hard floor and oven technician.
Aaron
Administrative Services Manager
Aaron has studied at the UEA and has subsequently taken up the role of Supervisor.
Jordan
Evening Supervisor
Jordan was born in Scotland. He has several years commercial cleaning experience and now works on the evening commercial team.
Yulia
Team Leader
Yulia started with us after moving over from Ukraine. She works on the commercial team.
Josh
Team Leader
Josh enjoys spending quality time with his children Coming from a background working with food he has now embarked on a new venture at Flawless.
Julie
Office Manager
Julie joined the team in July becoming a vital part of our office based team.
Connor
Connor loves festivals and is a really great guy to have on the team. He's always happy to put his hand to anything.
Louise
Louise has many years experience cleaning. When she isn't out with the early morning team she can be found cleaning her own house or the local school.
Lyudmila
Lyudmila moved from Ukraine with her family and between looking after her 3 children. She works with our day team cleaning for clients in the city.
Tina
You don’t get more experienced than Tina. After 25 years she certainly knows how to do a good job.
Brydie
Brydie helps with our holiday lets making sure guests have the best experience possible
Dena
Dena spends her time working with Liana where they take care of various clients within the city.
Liana
Liana spends her time working with Dena where they take care of various clients within the city.
Beth
Beth joined our team in October. She is an international student from Spain, currently studying at UEA.
Irfan
Irfan consistently demonstrates remarkable dedication, giving his all to every task. As part of our early morning team his daily schedule of 5am starts is valued by everyone
Yasmin
Yasmin initially joined us for our summer End of Tenancy cleans and transitioned into a permanent role with us. Yasmin is also a student at UEA.
James
James joined our team in December he always gives 100%
Dale
Dale joined the team in February, he does an amazing job helping out the early morning team.
George
George joined the team in March he loves writing songs
Hanna
Hanna joined the team in February working for our weekend team
Ben
Ben joined the team in April. In his free time he enjoys cycling and photography.
Bibi
Bibi joined the team in May forming a key part of our evening and weekend team.
Gab
Gab joined the team in May. He currently studies at the UEA.
Jimmy
Jimmy joined our morning team in June.
Tracy
Tracy joined our evening team in May. She's originally from Scotland and loves horses.
Viktoriia
Viktoriia joined the team in April, she loves baking.
Olha
Olha joined our evening team in July, in her free time she loves doing photography and listening to classical music.
Anna
Anna joined our early morning team, she loves martial arts and spending time with her dogs.
Andrew
Andrew joined our East Norfolk Team in his free time he enjoys watching football and working out.
Georgina
Georgina joined our East Norfolk Team, in her free time she enjoys singing and working out at the gym.
Iona
Iona joined the team the same time as Olha, in the past she used to work on cruise ships and in her free time she loves doing yoga.
Every year Flawless Cleaning nominates a charity to raise £1000 for by organising local fundraising and sponsored events.
This year we are raising money for; The Priscilla Bacon Hospice Charity. The Priscilla Bacon Hospice Charity is committed to enhancing the experience of patients and their loved ones by supplementing the core services funded and delivered by the NHS at Priscilla Bacon Lodge. For more information about The Priscilla Bacon Hospice Charity, visit their website here: www.priscillabaconhospice.org.uk.
If you would like to help us reach our goal, you can donate at our JustGiving page.
