Meet The Team

We are a close-knit team with collective experience spanning decades.

The Team is headed up by our Managing Director, Ruth. With a background in sales and marketing and then training in high end cleaning, she set up the company in 2018. Working alongside the operations Manager, Arran, and their senior team, they have the support of a great network of staff.

We value all our staff, paying the national living wage, offering more than standard holiday, having regular staff events and meeting everyone monthly in the offices. All staff are DBS checked, fully insured, and attend regular training days. Each month staff meet up for updates and training on new systems and processes. You will always see the team in their uniform and with their ID card displayed. When cleaning commercially this helps distinguish us from your staff especially if you have customers around.

Integrity

Flawless Cleaning holds the core value of integrity in the highest regard. We firmly believe that this quality is the foundation of building strong and long-lasting relationships with our clients.

Collaboration

At Flawless Cleaning we place great value on collaboration as it forms the foundation of our success. We believe that by fostering a culture of teamwork and cooperation, we can deliver exceptional cleaning services to our clients.

Sustainability

At Flawless Cleaning, we prioritise sustainability as our final value that guides our operations. We believe in making a positive impact on both the environment and our community.

This is a selection of our Flawless Team

Ruth Chapling

Founder & Company Director

Ruth is the company director. Her background is in Sales & Marketing. She moved with her family to Norfolk in 2018 and soon after launched the business.

Arran Chapling

Director & Floor Technician

Arran previously worked in the healthcare sector. He is now a fully qualified carpet, upholstery, hard floor and oven technician.

Lisa

Lisa took a break from working in the restaurant industry to have her children and then joined Flawless when she returned to work.

Aaron

Supervisor

Aaron has studied at the UEA and has subsequently taken up the role of Supervisor.

Jordan

Jordan was born in Scotland. He has several years commercial cleaning experience and now works on the evening commercial team.

Connor

Connor loves festivals and is a really great guy to have on the team. He's always happy to put his hand to anything.

Louise

Louise has many years experience cleaning. When she isn't out with the early morning team she can be found cleaning her own house or the local school.

Yulia

Yulia started with us after moving over from Ukraine. She works on the commercial team.

Lyudmila

Lyudmila moved from Ukraine with her family and between looking after her 3 children. She works with our day team cleaning for clients in the city.

Tina

You don’t get more experienced than Tina. After 25 years she certainly knows how to do a good job.

Brydie

Brydie helps with our holiday lets making sure guests have the best experience possible

Victoria

Victoria is part of our East Norfolk team. Her favourite thing to do outside of work is going for walks with her family and dogs.

Dena

Dena spends her time working with Liana where they take care of various clients within the city.

Liana

Liana spends her time working with Dena where they take care of various clients within the city.

Beth

Beth joined our team in October. She is an international student from Spain, currently studying at UEA.

Gobind

Gobind is an important member of our weekend team

Irfan

Irfan consistently demonstrates remarkable dedication, giving his all to every task. As part of our early morning team his daily schedule of 5am starts is valued by everyone

Josh

Josh enjoys spending quality time with his children Coming from a background working with food he has now embarked on a new venture at Flawless.

Yuliia

Yuliia, hailing from Ukraine, is currently residing in the UK until she can return home. She works as part of our out of hours city team

Yasmin

Yasmin initially joined us for our summer End of Tenancy cleans and transitioned into a permanent role with us. Yasmin is also a student at UEA.

Andrey

Andrey has joined our evening team, working alongside his partner Irina.

Dion

Dion became a valuable member of our East Norfolk Team in January.

Irina

Irina works along side her partner Andrey in our evening team.

Ross

Ross joined our weekend team in December 2023.

Yuliia

Yuliia recently joined our evening city team. She enjoys reading and spending time with her son.

Sara

Sara is part of our day team and also cares for her horse when not at Flawless.

Priscilla Bacon Lodge Hospice Logo Priscilla Bacon Lodge Hospice Bronze Membership Logo

Every year Flawless Cleaning nominates a charity to raise £1000 for by organising local fundraising and sponsored events.

This year we are raising money for; The Priscilla Bacon Hospice Charity. The Priscilla Bacon Hospice Charity is committed to enhancing the experience of patients and their loved ones by supplementing the core services funded and delivered by the NHS at Priscilla Bacon Lodge. For more information about The Priscilla Bacon Hospice Charity, visit their website here: www.priscillabaconhospice.org.uk.

If you would like to help us reach our goal, you can donate at our JustGiving page.

Transistorfederation of master cleaners logo buy local norfolk logo clean smart trained technician logo norfolk chambers of commerce member logo living wage employer logo SMAS logo DBS logo ssip supplier logo