We are a close-knit team with collective experience spanning decades.
The Team is headed up by our Managing Director, Ruth. With a background in sales and marketing and then training in high end cleaning, she set up the company in 2018. Working alongside the operations Manager, Arran, and their senior team, they have the support of a great network of staff.
We value all our staff, paying the national living wage, offering more than standard holiday, having regular staff events and meeting everyone monthly in the offices. All staff are DBS checked, fully insured, and attend regular training days. Each month staff meet up for updates and training on new systems and processes. You will always see the team in their uniform and with their ID card displayed. When cleaning commercially this helps distinguish us from your staff especially if you have customers around.
Integrity
Flawless Cleaning holds the core value of integrity in the highest regard. We firmly believe that this quality is the foundation of building strong and long-lasting relationships with our clients.
Collaboration
At Flawless Cleaning we place great value on collaboration as it forms the foundation of our success. We believe that by fostering a culture of teamwork and cooperation, we can deliver exceptional cleaning services to our clients.
Sustainability
At Flawless Cleaning, we prioritise sustainability as our final value that guides our operations. We believe in making a positive impact on both the environment and our community.
This is a selection of our Flawless Team
Ruth Chapling
Chief Executive Officer 2019
Ruth is the company director. Her background is in Sales & Marketing. She moved with her family to Norfolk in 2018 and soon after launched the business.
Arran Chapling
Chief Operations Officer 2021
Arran previously worked in the healthcare sector. He is now a fully qualified carpet, upholstery, hard floor and oven technician.
Aaron
Administrative Services Manager 2020
Aaron has studied at the UEA and has subsequently taken up the role of Supervisor.
Jordan
Evening Supervisor 2022
Jordan is our longest serving employee. He was promoted to evening supervisor, and when not working hard he spends time biking or with his son.
Yulia
Ukranian Team Leader 2023
Yulia started with us after moving over from Ukraine. She works on the commercial team.
Josh
Staff Liason Officer 2023
Josh enjoys spending quality time with his children Coming from a background working with food he has now embarked on a new venture at Flawless.
Connor
Team Leader 2022
Connor loves festivals and is a really great guy to have on the team. He's always happy to put his hand to anything.
Louise
Commercial Cleaner 2023
Louise has many years experience cleaning. When she isn't out with the early morning team she can be found cleaning her own house or the local school.
Luidmyla
Commercial Cleaner 2023
Lyudmila moved from Ukraine with her family and between looking after her 3 children. She works with our day team cleaning for clients in the city.
Tina
Commercial Cleaner 2022
Tina has 25 years of experience, and has been cleaning her current premises for over 10 of those.
Dena
Commercial Cleaner 2023
Dena spends her time working with Liana where they take care of various clients within the city.
Liana
Commercial Cleaner 2023
Liana spends her time working with Dena where they take care of various clients within the city.
Irfan
Commercial Cleaner 2023
Originally from Turkey, Irfan is a member of our early morning team. He loves Turkish coffee!
Yasmin
Commercial Cleaner 2023
Yasmin is a highly skilled commercial and deep cleaner. She also has aspirations to be able to shape shift!
James
Commercial Cleaner 2023
James works in our Blofield team. He loves a builders tea and watching Hellraiser on TV!
Dale
Cover Cleaner 2023
Dale has years of experience When not working he spends time with his family and on his motorbike.
George
Commercial Cleaner 2024
George is part of our Rackheath team. He loves riding his bike, looking after his family and writing songs.
Ben
Cover Cleaner 2023
Ben is part of the cover team. Having lived abroad for many years, including Columbia, he of course loves a decent cup of coffee!
Bibi
Commercial Cleaner 2024
Bibi is par of our weekend team. She loves a cup of tea and dreams of being able to fly!
Gab
Commercial Cleaner 2024
Gab works as part of the city team. Alongside his work he studies at UEA.
Jimmy
Commercial Cleaner 2019
Jimmy has many years experience in the cleaning business. He also loves Star Wars!
Viktoriia
Commercial Cleaner 2024
Viktoriia works in our city team. She is an amazing baker and spends her time in the kitchen and looking after her family.
Olha
Commercial Cleaner 2024
Olha is part of our city centre team. In her free time she loves photography and classical music.
Anna
Commercial Cleaner 2024
Anna joined our early morning team, she loves martial arts and spending time with her dogs.
Andrew
Commercial Cleaner 2024
Andrew is part of our East Norfolk team. Cleaning various premises in Great Yarmouth for us, he would like his superpower to be super strength!
Georgina
Commercial Cleaner 2024
Georgina is part of our East Norfolk team. She goes by “Big Mamma” to her friends!
Iona
Commercial Cleaner 2024
Iona joined the team the same time as Olha, in the past she used to work on cruise ships and in her free time she loves doing yoga.
Courtney
Commercial Cleaner 2024
Courtney is part of the city and deep cleaning team. She also studies at college in her free evenings.
Elouise
Commercial Cleaner 2022
Elouise works in the city team. She loves reading and waling her 2 dogs.
Irina
Commercial Cleaner 2023
Irena is part of our city team. When not at work, her favourite movie is Titanic and she loves a decent cup of coffee.
Louis
Commercial Cleaner 2024
Louis works in more remote areas of Norfolk. He loves cars, and is studying at UEA
Millie
Commercial Cleaner 2024
Millie works in the evening team. She loves animals and if she had a superpower would want to talk to them!
Polina
Commercial Cleaner 2023
Polina is part of our weekend team. She works alongside her studies at college.
Yulia
Commercial Cleaner 2022
Yulia is part of our nursery cleaning team. She spends her spare time looking after her sons and husband.
Halima
Commercial Cleaner 2024
Halima is part of our nursery cleaning team. When she isn't hoovering rice or pasta off the floors she will be found enjoying discovering Norfolk after recently moving.
Every year Flawless Cleaning nominates a charity to raise £1000 for by organising local fundraising and sponsored events.
This year we are raising money for; The Priscilla Bacon Hospice Charity. The Priscilla Bacon Hospice Charity is committed to enhancing the experience of patients and their loved ones by supplementing the core services funded and delivered by the NHS at Priscilla Bacon Lodge. For more information about The Priscilla Bacon Hospice Charity, visit their website here: www.priscillabaconhospice.org.uk.
If you would like to help us reach our goal, you can donate at our JustGiving page.