Meet The Team

We are a close-knit team with collective experience spanning decades.

The Team is headed up by our Managing Director, Ruth. With a background in sales and marketing and then training in high end cleaning, she set up the company in 2018. Working alongside the operations Manager, Arran, and their senior team, they have the support of a great network of staff.

We value all our staff, paying the national living wage, offering more than standard holiday, having regular staff events and meeting everyone monthly in the offices. All staff are DBS checked, fully insured, and attend regular training days. Each month staff meet up for updates and training on new systems and processes. You will always see the team in their uniform and with their ID card displayed. When cleaning commercially this helps distinguish us from your staff especially if you have customers around.

Integrity

Flawless Cleaning holds the core value of integrity in the highest regard. We firmly believe that this quality is the foundation of building strong and long-lasting relationships with our clients.

Collaboration

At Flawless Cleaning we place great value on collaboration as it forms the foundation of our success. We believe that by fostering a culture of teamwork and cooperation, we can deliver exceptional cleaning services to our clients.

Sustainability

At Flawless Cleaning, we prioritise sustainability as our final value that guides our operations. We believe in making a positive impact on both the environment and our community.

This is a selection of our Flawless Team

Ruth Chapling

Chief Executive Officer
2019

Ruth is the company director. Her background is in Sales & Marketing. She moved with her family to Norfolk in 2018 and soon after launched the business.

Arran Chapling

Chief Operations Officer
2021

Arran previously worked in the healthcare sector. He is now a fully qualified carpet, upholstery, hard floor and oven technician.

Aaron

Administrative Services
Manager 2020

Aaron has studied at the UEA and has subsequently taken up the role of Supervisor.

Jordan

Evening Supervisor
2022

Jordan is our longest serving employee. He was promoted to evening supervisor, and when not working hard he spends time biking or with his son.

Yulia

Ukranian Team Leader
2023

Yulia started with us after moving over from Ukraine. She works on the commercial team.

Josh

Staff Liason Officer
2023

Josh enjoys spending quality time with his children Coming from a background working with food he has now embarked on a new venture at Flawless.

Connor

Team Leader
2022

Connor loves festivals and is a really great guy to have on the team. He's always happy to put his hand to anything.

Louise

Commercial Cleaner
2023

Louise has many years experience cleaning. When she isn't out with the early morning team she can be found cleaning her own house or the local school.

Luidmyla

Commercial Cleaner
2023

Lyudmila moved from Ukraine with her family and between looking after her 3 children. She works with our day team cleaning for clients in the city.

Tina

Commercial Cleaner
2022

Tina has 25 years of experience, and has been cleaning her current premises for over 10 of those.

Dena

Commercial Cleaner
2023

Dena spends her time working with Liana where they take care of various clients within the city.

Liana

Commercial Cleaner
2023

Liana spends her time working with Dena where they take care of various clients within the city.

Irfan

Commercial Cleaner
2023

Originally from Turkey, Irfan is a member of our early morning team. He loves Turkish coffee!

Yasmin

Commercial Cleaner
2023

Yasmin is a highly skilled commercial and deep cleaner. She also has aspirations to be able to shape shift!

James

Commercial Cleaner
2023

James works in our Blofield team. He loves a builders tea and watching Hellraiser on TV!

Dale

Cover Cleaner
2023

Dale has years of experience When not working he spends time with his family and on his motorbike.

George

Commercial Cleaner
2024

George is part of our Rackheath team. He loves riding his bike, looking after his family and writing songs.

Ben

Cover Cleaner
2023

Ben is part of the cover team. Having lived abroad for many years, including Columbia, he of course loves a decent cup of coffee!

Bibi

Commercial Cleaner
2024

Bibi is par of our weekend team. She loves a cup of tea and dreams of being able to fly!

Gab

Commercial Cleaner
2024

Gab works as part of the city team. Alongside his work he studies at UEA.

Jimmy

Commercial Cleaner
2019

Jimmy has many years experience in the cleaning business. He also loves Star Wars!

Viktoriia

Commercial Cleaner
2024

Viktoriia works in our city team. She is an amazing baker and spends her time in the kitchen and looking after her family.

Olha

Commercial Cleaner
2024

Olha is part of our city centre team. In her free time she loves photography and classical music.

Anna

Commercial Cleaner
2024

Anna joined our early morning team, she loves martial arts and spending time with her dogs.

Andrew

Commercial Cleaner
2024

Andrew is part of our East Norfolk team. Cleaning various premises in Great Yarmouth for us, he would like his superpower to be super strength!

Georgina

Commercial Cleaner
2024

Georgina is part of our East Norfolk team. She goes by “Big Mamma” to her friends!

Iona

Commercial Cleaner
2024

Iona joined the team the same time as Olha, in the past she used to work on cruise ships and in her free time she loves doing yoga.

Courtney

Commercial Cleaner
2024

Courtney is part of the city and deep cleaning team. She also studies at college in her free evenings.

Elouise

Commercial Cleaner
2022

Elouise works in the city team. She loves reading and waling her 2 dogs.

Irina

Commercial Cleaner
2023

Irena is part of our city team. When not at work, her favourite movie is Titanic and she loves a decent cup of coffee.

Louis

Commercial Cleaner
2024

Louis works in more remote areas of Norfolk. He loves cars, and is studying at UEA

Millie

Commercial Cleaner
2024

Millie works in the evening team. She loves animals and if she had a superpower would want to talk to them!

Polina

Commercial Cleaner
2023

Polina is part of our weekend team. She works alongside her studies at college.

Yulia

Commercial Cleaner
2022

Yulia is part of our nursery cleaning team. She spends her spare time looking after her sons and husband.

Halima

Commercial Cleaner
2024

Halima is part of our nursery cleaning team. When she isn't hoovering rice or pasta off the floors she will be found enjoying discovering Norfolk after recently moving.

Priscilla Bacon Lodge Hospice Logo Priscilla Bacon Lodge Hospice Bronze Membership Logo

Every year Flawless Cleaning nominates a charity to raise £1000 for by organising local fundraising and sponsored events.

This year we are raising money for; The Priscilla Bacon Hospice Charity. The Priscilla Bacon Hospice Charity is committed to enhancing the experience of patients and their loved ones by supplementing the core services funded and delivered by the NHS at Priscilla Bacon Lodge. For more information about The Priscilla Bacon Hospice Charity, visit their website here: www.priscillabaconhospice.org.uk.

If you would like to help us reach our goal, you can donate at our JustGiving page.

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